It is necessary for the tax authorities to have physical assistance and facilitate the procedures for citizens who are unfamiliar with the processes for paying taxes, said Juan Manuel Hernandez Brito, a doctor in tax law.
He mentioned that one of the latest reforms carried out by the Tax Administration Service (SAT) is related to taxpayer assistance, which aims to assist those who have not complied with their tax obligations, but is oriented towards automation.
The expert recalled that the majority of citizens are unaware of tax processes, which makes it more difficult for this sector to access benefits such as deadlines for paying debts, because everything is becoming automated and there is no one to guide them personally.